Privacy Policy

1. Introduction

Welcome to Safetrip! Your privacy is important to us. This Privacy Policy outlines how Safetrip Services LLC (“we,” “our,” or “us”) collects, uses, and safeguards your personal information when you use our mobile application and services.

2. Information We Collect

We collect the following personal information to provide and improve our services:

• Personal Identifiers: Name, mobile number, age, and gender.
• Device Information: Device type, operating system, and unique device identifiers.
• Usage Data: Information about how you interact with our app, such as features used and time spent.
• Location Data: To facilitate ride services, calculate trip duration and time-based estimates, and enable core app functionality while you are online, accepting trips, or during an active trip.

3. How We Use Your Information

We use the collected information for the following purposes:

• To facilitate bus bookings and manage your account.
• To communicate with you regarding your bookings and provide customer support.
• To improve our services and develop new features.
• To comply with legal obligations and enforce our terms and policies.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, SMS/email services).
• Location Data: We do not share your live location with passengers. Location data may be shared with our mapping and navigation service provider (Google Maps Platform) where applicable, solely to enable route calculation, distance, and time estimation features. We may also share location data with service providers who assist in operating the app, or as required by law.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Opt-Out: Opt-out of certain data processing activities.

To exercise these rights, please contact us at info@nextsafetrip.com.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date and, if necessary, provide additional notice.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: